Building Dialogue

Helping you plan and facilitate difficult dialogues

Category: Cognitive Errors

  • We continue our series on cognitive errors today with a discussion of over-generalization and filtering. Over-generalization involves using one piece of data, or just a few data points to form broad conclusions.   This thinking pattern is well represented in discussions on gun violence.  Here are a few examples: +Background checks are “useless” because “criminals…

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  • In this series of posts we look at what you as a a facilitator can do to prevent “cognitive errors”  from derailing dialogues.  What is a “cognitive error”?  It’s a thinking pattern that distorts the processing of facts, emotions and other information.  Cognitive errors are often behind impasses or angry “flare-ups” in discussion. Cognitive errors…

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