Building Dialogue

Helping you plan and facilitate difficult dialogues

Category: Handling Hate in Community Dialogue

  • The Taxonomy of Hate – Cool Hate

    This week we continue our discussion on dealing with the hard cases by utilizing Sternberg’s taxonomy of hate.  The first entry in Sternberg’s taxonomy is cool hate.   Cool hate is characterized by visceral feelings of disgust toward a particular group and a desire to avoid them.  Members of the subject group may even be viewed…

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  • Some of the most difficult things to deal with in community discussions are the intense anger, animosity, and distrust that frequently arise in discussions surrounding topics like development or public safety when participants have very different interests, values, and experiences.  One framework we have found helpful when intense, powerful conflicts arise is Robert J. Sternberg’s…

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  • We know that it is easy to doubt the potential benefits of dialogue.  What do you do when people don’t want to talk? What if they hate each other?  How do you handle those who yell and scream and don’t approach the issue “on the merits”? As our posts over the last few months indicate,…

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