Our newest e-book, Architecture of Engagement is now available. This is the fourth and final book in the Facilitation Analytics (TM) Series. It walks you through how to evaluate the environment for public engagement in your community, design your process to mesh with that environment, and connect your process to what’s going on in the community to promote transparency, focus, and pragmatic problem solving.
These books distill our experience into easy to read pragmatic tools to help you plan and facilitate successful dialogues, or as we say, “20 years in 20 minutes”. All four books can also be purchased as one package on Amazon.
Our third e-book, Navigating With 3D Evaluation: Public Dialogue for Results provides a framework for early, ongoing, and systematic analysis so you can plan, manage, achieve results, and show the value of the process.
Our second book “Dealing With Disruptors” looks at how to work with rather than against the emotional energy that participants often bring to public and other dialogue processes.
It pairs well with our first e-book in that series, “Understanding the Facilitation Cycle“, published April 7, 2016.
ICMA published our e-book, “Civic Engagement: 10 Questions to Shape An Effective Plan” in 2014.
In addition to our workbook and e-books, we have developed a number of products that support our training and facilitation services. We can license these for use and provide electronic files to organizations or facilitators for more regular usage. If you are interested in purchasing these products, please contact us at info@buildingdialogue.com.
All prices include shipping and handling in the United States by First Class Mail.
Dialogue Cards and Techniques
This set of matching cards helps individuals understand and practice dialogue skills. The cards can be used in training by small groups for a matching exercise, used in a mediation to help people better understand and evaluate communication patterns, and provided to individuals to help them on an ongoing basis to think about what is working and not working in their communications. We have successfully used these cards with a wide range of audiences — everyone from corporate teams to teens at a juvenile justice center.
Each purchase of the dialogue cards comes with a summary of dialogue techniques (shown above) and a written procedure for using the cards.
Contact us re licensing and print your own
Cognitive Error Worksheet
This worksheet tracks the same cognitive errors discussed in this blog series. This worksheet can be used in training facilitators or to engage and educate participants before or during difficult dialogues. Contact us re licensing and print your own.
Cognitive Error Worksheet for Schools and Teens
This tracks the same cognitive errors discussed in this blog series. The examples in this worksheet have been adapted for use in trainings for teachers or teens.
Or contact us re licensing and print your own
“Conflict Resolution in a Box”
Originally designed for trainings, this bookmark has become one of our most useful tools. We use it for anything from quick introductions to the basic principles of conflict resolution to coaching in mediation or facilitation sessions. Once participants understand the graphics, it becomes an easy diagnostic tool that can be used by facilitators and participants to identify “the sticking places” in a difficult dialogue, and “unpack” the conversation so that it can move forward. Learn more about these tools by reading our posts on the 3 levels of Discussion, the Sources of Conflict, and the 5 levels of Resolution. The set comes with a one page explanation of its many uses.
Contact us re licensing and print your own
Custom Webinars
We can teach you the techniques you need to to prepare for, work through, and follow up on difficult dialogues. Contact us today @ info@buildingdialogue.com for a free quote.